We have put together a number of Frequently Asked Questions, to help you understand more about the Marine Park and its services. This page is updated regularly as and when questions which we feel are pertient to the Marine Park visitors are raised by our numerous clients.
(Q1) Is the Marine Park open all year round ?
Although the Park keeps on operating all year round by the veterinarians and other staff who have to care of the dolphins, sea lions, parrots and reptiles, it is not open to the public/guests all year. Opening periods/hours usually change year on year. For the period 18.03.13 TO 31.12.13 the Marine Park is open and/or closed as follows:-
OPEN from the 18.03.13 to the 30.09.13 - Every Day - 10.00 am to 5.00 pm.
OPEN from the 01.10.13 to the 31.12.13 - Tuesdays to Sundays - 10.00 am to 2.00 pm.
CLOSED on the 25.12.13
(Q2) Your website shows two seasons, LOW & HIGH, what are these ?
LOW SEASON: In Low Season prices for all activities are cheaper and during certain periods activities are limited - Low Season is between the 1st October 2012 to the 17th March 2013 & the 1st October 2013 to the 31st December 2013
HIGH SEASON: In High Season prices for all activities are generally more expensive due to the high demand - High Season is between 18th March 2013 to the 30th September 2013
(Q3) What does the Day Show Block Ticket include and at what time should I be at the Marine Park ?
The Day Show Block Ticket includes Entrance to the Park & entrance to the Dolphin Show Presentation, The Seal Lion Show Presentation , The Parrot Show Presentation and The Reptile House. You should be at the Park at 0930hrs hours if you intend to attend the morning shows or 1415hrs if you intend to attend the afternoon shows. Note For Day Show Block Tickets - Adults are considered to be persons between the Age of 13 and 65, Children are considered to be persons between the Age of 4 and 12, and Infants are considered to be persons between newborn and the Age of 3. Infants are allowed free entrance to the Park. Please note that the 1730hrs Dolphin Show/Presentation is only available in HIGH SEASON and that between the 1st November and the 29th February Shows/Presentations are only available at 1100hrs, 1200hrs and 1300hrs.
(Q4) What does the Swim With Dolphins Ticket include and at what time should I be at the Marine Park ?
The Swim With Dolphins Ticket includes Entrance to the Park and entrance to the Dolphin Show Presentation, The Seal Lion Show Presentation, The Parrot Show Presentation, The Reptile House and a Swim With Dolphins. You should be at the park at least 30 minutes before the scheduled swim time. Please note that the actual swim time is subject to confirmation by us, as each swim is limited to a maximum mixed group size of 10 persons, so although you would have booked for a particular date, please wait for us to confirm the time of the swim. There are 3 or more Swim with Dolphin sessions per day, in the mornings as well as the afternoons. Each swim lasts for approximately 30 minutes. Note For Swim With Dolphins Tickets - Adults are considered to be persons between the Age of 13 and 65 and Children are considered to be persons between the Age of 8 and 12. All Children Under the Age of 12, are to present a copy of their passport or an official document which indicates their age at the entrance of the Park, failure to produce an acceptable document will result in the Child NOT being allowed to participate in the Swim With Dolphins. Children Under the Age of 8 will NOT be allowed to Swim With Dolphins. Kindly note that ALL guests partcipating in the Swim With Dolphins will NOT be allowed in the pool with any accessories such as earrings, piercings, bracelets, hair bands, make-up, etc.
(Q5) What does the Swim With Dolphins Spectator Ticket include and at what time should I be at the Marine Park ?
The Swim With Dolphins Spectator Ticket includes entrance to the park and entrance to the Dolphin Show Presentation, The Seal Lion Show Presentation, The Parrot Show Presentation, The Reptile House and a Spectator Ticket to see the Swimmer Swim With Dolphins. You should be at the park at least 30 minutes before the scheduled swim time. Note For Swim With Dolphins Spectator Tickets - Adults are considered to be persons between the Age of 13 and 65 and Children are considered to be persons between the Age of 4 and 12.
(Q6) What does the Interactive Programme Ticket include and at what time should I be at the Marine Park ?
The Dolphin, Sea Lion and Parrot Interactive Programme Tickets (whether purchased separatley or together) includes Entrance to the Park & and entrance to the Dolphin Show Presentation, The Seal Lion Show Presentation, The Parrot Show Presentation, The Reptile House and the Dolphin Dry Interactive Programme, and/or the Sea Lion Dry Interactive Programme, and/or the Parrot Dry Interactive Programme. You should be at the Park at 0930hrs hours if you intend to attend the morning shows or 1415hrs if you intend to attend the afternoon shows. Please note that the actual time of the Interactive Programme/s is subject to confirmation by us, as each programme is limited to a maximum group size, so although you would have booked for a particular date, please wait for us to confirm the time of the Interactive Programme. Note that Children must be at least 6 years of Age to particpate in the Interactive Programmes.
(Q7) I booked Transport from my Hotel to the Marine Park, however I do not know at what time I will be collected ?
The Park Vans collect various guests from various hotels in Malta, however the exact time of pick up can vary as this depends on how many guests have booked transport to the Park and whether they have booked Day Show Block Tickets or Swim With Dolphins Tickets. Our staff will inform you of the approximate time of pick up from your hotel closer to the activity date, however as a general rule the Park Vans collect guests between 0830hrs and 0945hrs in the morning unless you are notified otherwise. In case of difficulty please contact us by email at 
or by phone on 356 21 378781 during office hours (Monday to Friday between 0900hrs and 1700hrs).
(Q8) Can I book transport to the Marine Park if I am staying at a Private Property ?
Unfortunately not. Transport to the Park is only available from Hotels in Malta.
(Q9) I am arriving to Malta on a Cruise Liner, Can I book transport to the Marine Park from the Port ?
Unfortunately not. Transport to the Park is only available from Hotels in Malta. However you may make your own arrangements to get to the Park, there will be numerous Taxis at the Port.
(Q10) I am staying at a Hotel in Valletta, Can I book transport to the Marine Park from any hotel in Valletta ?
Valletta is Malta's capital city and getting in and out of Valletta at certain hours of the day is not always possible and can cause delays in collecting clients. Therefore all Transport picks ups for clients staying at Valletta Hotels are done from the Phoenicia Hotel and/or Castille Hotel. In case of difficulty please contact us by email at 
or by phone on 356 21 378781 during office hours (Monday to Friday between 0900hrs and 1700hrs).
(Q11) Can I use Public Transport to get to the Marine Park ?
Yes. You can make your way to the Park by public transport buses that stop directly infront of the Park, which is situated exactly next door to the Splash & Fun Slide Park. See Map.
From Bugibba board Bus Number 12
From Cirkewwa board Bus Number X1
From Mellieha board Bus Number 222
From Malta International Airport board Bus Number X1
From Qawra board Bus Number 12
From St Pauls Bay board Bus Number 12
From St Julians board Bus Number 12 or 14 or 222
From Sliema board Bus Number 12 or 14 or 222
From Valletta board Bus Number 12 or 14
(Q12) I have rented a car and wish to drive to the Marine Park - how easy is it to get to the Marine Park and is a Car Park available ?
It is very easy to get to the Park, depending on the town you are driving from, you have to follow the signs to Bahar Ic Caghaq which is on the coast between St Julians and St Pauls Bay. The Park also provides parking facilities.
(Q13) I am arriving to Malta on a Cruise Liner, Why do you have a note to contact you before booking online ?
More often than not, many guests on board cruise liners want to book a Swim With Dolphins on the same day and at the same time, however, due to the large numbers of guests on cruise liners and capacity constraints for Swim With Dolphins at the Park, not all these requests may be entertained. We therefore suggest that you Contact Us before proceeding with your booking request. Please contact us by email at or by phone on 356 21 378781 during office hours (Monday to Friday between 0900hrs and 1700hrs).
(Q14) I wish to book a Swim With Dolphins but I am Pregnant or have a Medical Condition, do I need to inform you ?
Yes its important that you let us know prior to making a booking by contacting us on telephone number356 21 378781 or by email at during office hours (Monday to Friday between 0900hrs and 1700hrs). Generally the following people cannot Swim With Dolphins for safety reasons:- pregnant women, severely (physical or psychological) impaired people, people with strong physical limitations (example: heart conditions), people with skin disorders, people under the influence of drugs or alcohol, people with hydrophobia, people with any other conditions which may compromise the participant or the dolphin's well-being. For further information read the Swim With Dolphins Disclaimer.
(Q15) I wish to see the Shows and also Swim With Dolphins, what tickets should I buy ?
The Swim With Dolphins Ticket and the Spectator Ticket includes entrance to the park and entrance to the Dolphin Show Presentation, The Seal Lion Show Presentation, The Parrot Show Presentation and The Reptile House. Therefore you only need to buy the relative number of Swim with Dolphins or Spectator Tickets and you will be entitled free entrance to the shows.
(Q16) I wish to see the Shows and also participate in an Interactive Programme, what tickets should I buy ?
The Interactive Programme Tickets includes entrance to the park and entrance to the Dolphin Show Presentation, The Seal Lion Show Presentation, The Parrot Show Presentation and The Reptile House. Therefore you only need to buy the relative number of Interactive Programme Tickets and you will be entitled free entrance to the shows.
(Q17) I wish to Book for tomorrow morning, can I do this Online ?
Unfortunately not. Due to availability issues you must book online at least 3 FULL DAYS IN ADVANCE of the day you wish to visit the Park. However for last minute bookings we recommend that you contact us during office hours (Monday to Friday between 0900hrs and 1700hrs) by phone on 356 21378781 or by email at , in order for us to confrim whether we can accomodate your booking request in an offline manner.
(Q18) I booked online and received a confirmation of payment and details of my request. Do I need any other information to present at the Marine Park ?
Yes. We will send you a booking voucher by email which will include details of your confirmed booking, time of Hotel Pick Up (if booked) and/or the time of the Swim With Dolphins (if booked) and/or the time of the Interactive Dry Programme (if booked).
(Q19) I want to Cancel or Modify my booking, what shall I do ?
Should you or any other member of your party need to cancel or modify your booking, you are to inform us in writing during office hours (Monday to Friday between 0900hrs and 1700hrs) by Fax on 356 21 386546 or by email at . Note Cancellation or Modification in booking Fees may apply. Please read clauses 18 and 19 of our Terms & Conditions for further details.
(Q20) What happens if the weather is very bad on the day I am booked ?
In very rare cases the Park may have to close due to adverse weather conditions. In such cases our staff will inform you when this happens and will arrange with you for an alternative booking date. In case of diffuculty please contact us during office hours (Monday to Friday between 0900hrs and 1700hrs) by email at or by phone on 356 21378781
(Q21) Your booking page only provides for a debit card or credit card method of payment, can I pay by swift transfer or cash on arrival ?
Unfortunately not, we only accept bookings paid in advance by internationally recognised debit and credit cards.
(Q22) I wish to make a group booking of more than 10 persons, can I do this online ?
Due to group size limitations we are not in a position to accept online bookings of more than 10 persons. However please contact us during office hours (Monday to Friday between 0900hrs and 1700hrs) by phone on 356 21378781 or by email at so that we can handle your group booking offline.
(Q23) Does the Marine Park have a Snack Bar, a Play Area for Infants and Other Facilities ?
Yes the Park has a Cafeteria/Snack Bar, a Play/Amusement Area for young children, a Souvenir Shop and a Min Lab for inhouse development and printing of photos.
(Q24) Do you provide booking facilities for Malta Hotels ?
Yes, please follow the links to go to our sister web site www.maltahotel.net
(Q25) Do you provide booking facilities for Malta Holiday Villas or Malta Holiday Apartments ?
Yes, please follow the links to go to our sister web site www.holiday-malta.com
(Q26) Do you provide booking facilities for Malta & Gozo Airport Transfers ?
Yes, please follow the links to go to our sister web site www.malta-airport-transfer.com
(Q27) Where can I/We find more information about Malta and Gozo ?
You may find more information about Malta and Gozo by visiting our sister web site www.inside-malta.com